Star Group is a trusted B2B supplier of non-food operating products, servicing a wide range of industries across Australia. We specialise in delivering high-quality, sustainable, and fit-for-purpose products backed by expert support and reliable logistics.

We sell exclusively to businesses across Australia. Whether you're a small local operator, franchisee, or a national organisation, we’re here to support your needs.

We only ship to Australia.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

No, we do not offer in-person collection or click-and-collect. All orders are dispatched directly from our warehouse to your business location.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received - new, any tags and/or labels still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).

You can apply online in minutes via our secure credit application portal:

👉 Apply here

Existing trade customers can log in via our trade portal:

👉 Log in here

Simply log into your account via the Accounts page. Once logged in, you’ll be able to update your personal and business information.

No problem. On the login page, click ‘Forgot password’, then follow the prompts to securely reset your password.

Our online store accepts all major credit cards, processed securely through Eway’s trusted payment gateway.

No — online payments are not available for trade accounts. Trade account invoices are processed through our internal Accounts Department, based on your approved credit terms.