Star Group Trade
Whether you’re looking to open a trade account, access our trade platform, or learn more about our trade account options, you can find everything you need right here on this page.
Why Sign Up For A Trade Account with Star Group?
30-day Payment Terms
Ease cashflow stress with 30 day payment terms.
Simple Invoicing
Receive clean, GST-compliant invoices tailored for business and accounting systems.
No Hidden Fees
Transparent pricing with no surprise charges, so you know exactly what you're paying for.
Curated Product Selection
Shop products picked specifically for your business, saving you time and hassle.
Track Your Orders
See real-time updates and delivery progress for every order you place.
24/7 Ordering
Order anytime, anywhere—no need to wait for business hours.
Easy Account Management
Manage your details, preferences, and purchase history in one easy place.
Trade Account FAQs
What is the minimum spend for a trade account?
What is the minimum spend for a trade account?
To qualify, trade accounts require a recurring spend of $2,000 (ex GST) per month. This allows us to provide the most competitive pricing and dedicated service for your business.
How long does it take to apply for a trade account with Star Group?
How long does it take to apply for a trade account with Star Group?
Online application takes 5-10 minutes to complete. You will receive an answer with 48 hours of applying.
Where do you deliver?
Where do you deliver?
We deliver Australia-wide.
How long will delivery take?
How long will delivery take?
Delivery times depend on your location. In most major metro areas, in-stock items are usually delivered the next business day if your order is placed before 5pm.
Can I get same-day delivery?
Can I get same-day delivery?
We don’t currently offer same-day delivery. Orders are shipped as quickly as possible via our standard delivery service.
Why might my order arrive in multiple deliveries?
Why might my order arrive in multiple deliveries?
To ensure fast service, some products may ship from different warehouses or be delivered separately if temporarily out of stock.
Can I pick up my order from your warehouse?
Can I pick up my order from your warehouse?
Not at this time. All orders are delivered directly to your nominated address for convenience.
Can I set up recurring orders?
Can I set up recurring orders?
Yes. Trade account holders can schedule recurring orders to save time and ensure you never run out of essential supplies.
What payment options are available?
What payment options are available?
We accept major credit cards (Visa, Mastercard, and American Express). Approved trade customers can also apply for a business credit account with 30-day payment terms.
What are the benefits of having a trade account?
What are the benefits of having a trade account?
A trade account gives you exclusive pricing, access to recurring orders, full invoice history, and flexible payment options tailored for business.